> For the complete documentation index, see [llms.txt](https://devcontrol2.gitbook.io/devcontrol2/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://devcontrol2.gitbook.io/devcontrol2/readme/troubleshooting/refreshing-page.md).

# Refreshing page

## Refreshing the page

Use these steps when:

* a graph/camera looks stuck
* a button does nothing
* a recent change is missing
* the page loads with broken styling

### Start with a soft refresh

Use a soft refresh first.

This reloads the page without extra troubleshooting.

#### On desktop

* Press `F5`
* Or press `Ctrl + R`
* On Mac, press `Cmd + R`

#### On phone or tablet

* Pull down to refresh

### If that does not help, do a hard refresh

Use a hard refresh when the browser keeps an old cached version.

#### On Chrome, Edge, or other Chromium browsers

1. Open the page.
2. Press `F12` to open developer tools.
3. Right-click the refresh button.
4. Select **Empty Cache and Hard Reload**.
5. Close developer tools.

#### Quick fallback method

If the option above is not available:

1. Press `F12`.
2. Open the **Network** tab.
3. Enable **Disable cache**.
4. Press `F5`.
5. Close developer tools.

#### On Firefox

* Press `Ctrl + F5`
* Or press `Ctrl + Shift + R`
* On Mac, press `Cmd + Shift + R`

#### On Safari

* Press `Cmd + Option + R`

### On phone

If a normal refresh does not help:

1. Close the browser tab.
2. Force-close the browser app.
3. Open the page again.
4. If the issue remains, clear the browser cache for the site.

### If the page still looks wrong

Try these checks:

* confirm you are on the correct dashboard
* confirm you still have network access
* log out and log in again
* try another browser
* try a private or incognito window

### If nothing helps

The issue may not be your browser.

Possible causes:

* Home Assistant is still loading
* the dashboard has an error
* a custom card failed to load
* the server is slow or unavailable

Contact <devcontrol2@bombol.space> if the issue continues after a hard refresh.

You can also use our Google chat group.


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